FAQ

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Frequently Asked Questions

  • Q. How is equipment maintenance handled?

    We provide reliable service for your equipment, our experienced maintenance staff will be dedicated to your equipment installation, repair, refurbishment and maintenance work Yimai Sheng's equipment is sold to China and overseas regions At home, our technicians can use fully equipped after-sales service vehicles to travel to customer sites For overseas customers, we can also serve you at any time. Once our personnel arrive on site, work can begin immediately to resolve your recycling machine issue We have all the required tools and commonly used parts ready in our warehouse, and our goal is to free you from all after-sales concerns in accordance with our overall service philosophy
  • Q. How to train the equipment operation?

    We offer specially designed training courses for your employees. We can conduct training sessions on the use of the equipment at your premises or at our facility To ensure that your equipment is fully used, EMAC offers the same quality operational training courses as our equipment All EMix equipment is designed to be easy to operate. In our training course on the use of the equipment, our technicians will familiarize you with all the operations of the machine. Topics such as service and maintenance will also be discussed during the training sessions
  • Q. Are you a factory or trade company?

    YMSRECYCLING is a manufacturer located in Jiangyin City, Jiangsu Province, China. Our team consists of capable engineers, technicians, and sales service personnel dedicated to designing and manufacturing hydraulic machines for recycling.
  • Q. Can I get any tests to check the quality before the order?

    Absolutely, we welcome you to send your metal chips to do the test and check our product quality. We take pride in our high-quality products and believe they will bring great benefits to your recycling efforts.
  • Q. Can the machines be customized to our needs, such as putting our logo on them?

    With 20 years of experience in designing and manufacturing hydraulic machines, we have the ability to customize them to suit your specific circumstances. We can also add your logo to the machines upon request.
  • Q. After placing an order, will you provide installation or training services?

    We are happy to offer online assistance or arrange for our engineers to provide on-site support to ensure a smooth installation process and offer training services.

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